Vanity vs Sanity

I just read a great post by Dan Wolchonok at HubSpot about the impact of retention on user growth and revenue. At face value, this sounds pretty darn obvious, but really it isn’t until you see the models that you realize just how much of an impact this one metric can have on your product.…

Data first

It’s been a while since I last blogged, and I can only say that I’ve been managing my time poorly! I really need to get better at this. In an ideal world, I’d like to come out with one blog per day, but I feel like I would be setting myself up to fail, which…

comic

The deluge of email

A friend once joked that product management is 20% talking and 80% email. Even with modern collaboration tools like Slack, most PMs I know still send and receive lots of email. Ken Norton in “How I Manage My Inbox“ Most days on the job, I feel like all I do is reply to an endless…

spidey senses

Product Manager: Spiderman or Peter Parker?

Most people in the tech industry can attest to the fact that the definitions of roles vary across industries and companies. This definitely holds true for product management. In smaller companies, it isn’t unusual for a product manager to be an analyst, a UX designer and a project manager rolled into one. However in larger…

Your data smells

You know what a product manager eats for breakfast, lunch and sometimes dinner? Data. It’s always about the data, and it’s not always palatable. When I started working as a product manager, I had absolutely no experience with any kind of data analysis tool—hell, I didn’t even know how to do a VLOOKUP in Excel. I remember spending…

The unbearable heaviness of being late

If it’s one thing I am terrible at, it’s being on time. Now don’t get me wrong, I’m not the worst. I can compare myself to friends and acquaintances who are much worse than I am at showing up when they’re supposed to, but the whole point is to compare myself to the best, not…